Delivery Time 3 to 5 Working Days
Q1: | What are the delivery charges and do you offer free delivery? |
Ans | Night Need want to make your shopping easy and fun! For just Rs. 199, we deliver all over Pakistan. But here’s the best part: if you spend Rs. 4,999 or more, delivery is free! |
Q2: | What is your exchange policy? |
Ans | If you'd like to exchange your item, simply send your exchange details via WhatsApp to our representative. We’ll arrange for our rider to pick up your return item and deliver your new exchange for just Rs. 199. You can expect it to arrive within 4 to 5 working days. Happy exchanging! |
Q3: | What is your return policy? |
Ans | If you’d like to return your parcel, our representative will provide you with the return address. Simply send your parcel to us using any logistics service (like TCS, Post Ex, or Leopard). Once we receive your parcel, we’ll verify it within 2 days, and then refund you through your chosen method—whether it’s EasyPaisa, JazzCash, or a bank account. We make returns easy! |
Q4: | What are your customer care support hours? |
Ans | Night Need provides customer care support from 9 AM to 8 PM. |
Q5: | What is the typical delivery time? |
Ans | Standard delivery typically takes 3-5 business days. |
Q6: | Are there any discount codes available? |
Ans | Discount codes may be available during promotions or special events. Check our website or subscribe to our newsletter for the latest offers. |
Q7: | Can I cancel my order after it has been placed? |
Ans | Yes, you can easily cancel your order! Just reach out to our WhatsApp representative as soon as possible, and if your order hasn't been dispatched from our warehouse yet, we’ll take care of the cancellation for you. Simple and hassle-free! |
Q8: | How can I place an order? |
Ans | You can place an order directly on our website. Simply browse our products, add them to your cart, and follow the checkout process. |
Q9: | How can I track my order? |
Ans | After your order has shipped, you will receive a tracking number via email. Use this tracking number on our website in Track Order Button shown in navigation to track your shipment. |